Effective Date: 05/10/2024

Welcome to You Goat Girl! Goat Milk Soaps ("You Goat Girl!", "we," "our," or "us"). By accessing or using our website, www.yougoatgirl.com, placing an order, or using any of our services, you agree to be bound by these Terms and Conditions. If you do not agree with these Terms, please do not use our website.

You agree to use this website only for lawful purposes. You may not use this website to:

• Violate any applicable federal, state, or local laws or regulations.
• Submit false, misleading, or fraudulent information.
• Transmit viruses, malware, or other harmful code.
• Attempt to gain unauthorized access to our website, servers, or customer information.
• Interfere with the operation or security of the website.
• Harass, threaten, intimidate, or abuse others.
• Post unlawful, defamatory, discriminatory, or offensive content.
• Promote unauthorized advertising, spam, or commercial solicitations.

We reserve the right to suspend or terminate access to our website at our sole discretion for violations of these Terms.

We strive to ensure all product descriptions, ingredient lists, pricing, and photographs are accurate.

Because every bar of soap is handcrafted:

• Colors and swirl patterns will naturally vary.
• Weight may vary slightly due to the curing process.
• Product photographs are representative and may differ from the item received.

We reserve the right to correct any errors, inaccuracies, omissions, or pricing mistakes at any time without prior notice.

Our products contain natural ingredients including goat milk, oils, butters, botanicals, herbs, clays, fragrances, and essential oils.

Customers are responsible for reviewing ingredient lists before purchasing.

If you have allergies or sensitive skin:

• Perform a patch test before use.
• Discontinue use if irritation occurs.
• Consult your healthcare provider with any concerns.

Our products are intended for external use only.

Statements made on this website have not been evaluated by the U.S. Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease.

By placing an order, you confirm that:

• All information provided is accurate.
• You are authorized to use the payment method provided.
• You agree to these Terms and Conditions.

We reserve the right to refuse or cancel any order due to:

• Pricing or typographical errors
• Inventory shortages
• Suspected fraud
• Incorrect customer information
• Any reason necessary to protect our business

If payment has already been processed, any canceled order will receive a full refund.

All prices are listed in U.S. Dollars (USD).

Prices may change without notice.

Applicable sales tax will be collected where required by law.

Payments are processed securely through trusted third-party payment processors.

We do not collect or store your complete credit card information.

Orders are processed within the timeframe stated on our website.

Shipping and delivery estimates are not guaranteed.

We are not responsible for shipping delays caused by:

• USPS
• UPS
• FedEx
• Weather events
• Natural disasters
• Carrier delays
• Incorrect shipping information provided by customers

Customers are responsible for providing an accurate shipping address.

Once an order has been transferred to the shipping carrier, the carrier assumes responsibility for delivery.

Due to the personal nature of bath and body products, all sales are generally final.

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

Please include:

• Your order number
• Photographs of the damaged item
• Photographs of the shipping package

Approved claims may receive:

• A replacement
• Store credit
• A refund, at our discretion

Orders may only be canceled before shipment.

Once an order has shipped, it cannot be canceled.

All content on this website is the exclusive property of You Goat Girl! Goat Milk Soaps, including:

• Logos
• Product names
• Product descriptions
• Photography
• Graphics
• Artwork
• Website design
• Text
• Branding

No content may be copied, reproduced, modified, distributed, sold, or used for commercial purposes without our prior written permission.

Sharing our website or social media content using standard sharing features is permitted.

If you submit reviews, comments, photographs, testimonials, or other content, you grant You Goat Girl! Goat Milk Soaps a non-exclusive, royalty-free, worldwide license to use, reproduce, publish, display, and promote such content for marketing purposes.

You represent that the content belongs to you and does not violate the rights of any third party.

To the fullest extent permitted by law, You Goat Girl! Goat Milk Soaps shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from:

• Use of our website
• Use of our products
• Inability to access the website
• Website errors or interruptions

Our total liability shall never exceed the amount paid for the product giving rise to the claim.

We strive to keep our website available at all times.

However, we do not guarantee uninterrupted or error-free operation.

We are not responsible for interruptions resulting from:

• Scheduled maintenance
• Software failures
• Internet outages
• Cybersecurity incidents
• Events beyond our reasonable control

Our website may include links to third-party websites for your convenience.

We do not endorse or control these websites and are not responsible for their content, privacy practices, or services.

Your use of this website is also governed by our Privacy Policy.

These Terms and Conditions shall be governed by the laws of the State of Georgia without regard to conflict of law principles.

Any disputes arising from these Terms shall be brought exclusively in the appropriate state or federal courts located in Georgia.

We reserve the right to modify these Terms and Conditions at any time.

Changes become effective immediately upon posting to this website.

Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

If you have any questions regarding these Terms and Conditions, please contact us:

You Goat Girl! Goat Milk Soaps

Website: www.YouGoatGirl.com

Email: Tatyana@yougoatgirl.com